Delivery

In Ukraine








Delivery of orders across Ukraine is free. You can find more details about the rules of return on the page: “Return of goods”

Delivery is carried out by the operator “Novaya poshta”. The order is carried out on a one hundred percent advance payment, as well as cash on delivery, the Order will be delivered to the “Novaya poshta” reception point, which you choose when placing the order.

Estimated delivery time from the moment of placing the order is: 1-3 working days.

To track your order, you will be provided with a shipment number by e-mail, as well as a link to the website of an international postal and logistics operator with online tracking information updated.

Tracking of orders is available on the status update page “Novaya poshta” online: https://novaposhta.ua/en/tracking If you have questions about the delivery of your order, please contact us by e-mail: info@nellys-charm.com

International delivery

International shipping is free. You can find more details about the rules of return on the page: “Return of goods”

Delivery is carried out by the international postal and logistics operator “Ukr poshta”. The order is carried out on a one hundred percent prepayment, the Order will be delivered to the pick-up point that you choose when placing the order.

Regardless of the value of your order, all taxes and duties have already been paid by the sender.

Estimated delivery time from the moment of ordering is: 7-21 working days.

To track your order, you will be provided with a shipment number by e-mail, as well as a link to the website of an international postal and logistics operator with online tracking information updated.

Tracking of orders is available on the status update page of “Ukr poshta” online: https://posylka.net/couriers/ukrposhta If you have questions about the delivery of your order, please contact us by e-mail : info@nellys-charm.com

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